Terms of Service

Last updated: July 9, 2026

Welcome to Crawl (the “Service”, “we”, “us”). By using the Service, you (the “User”) agree to the following terms. If you do not agree to any term, please do not use the Service.

1. Service description

The Service provides web scraping APIs including Markdown conversion, LLM structured extraction, deep crawl and search, billed by subscription or credits. We reserve the right to change, suspend or terminate any feature at any time.

2. Accounts and keys

  • You must provide accurate and complete registration information and keep your account and API keys secure.
  • API key plaintext is shown only once upon creation. You are responsible for any loss caused by poor custody.
  • You are responsible for all activity under your account or keys and must report any unauthorized use immediately.

3. Billing and credits

  • Registration includes 100 free credits. Paid plans receive credits monthly according to the pricing page.
  • Each request debits credits based on actual cost: 1 for a normal scrape, 3 for structured extraction, 1 per page for deep crawl; cache hits always debit 1.
  • Insufficient balance returns HTTP 402. Engine failures are not charged. Credits are not redeemable, transferable and plan changes follow Stripe subscription rules.

4. Acceptable use

You agree not to use the Service to:

  • Scrape content behind login, paywalls or robots.txt / terms that explicitly prohibit it;
  • Infringe intellectual property, privacy or personal data rights of others;
  • Conduct unauthorized large-scale data collection, competitor monitoring or training-data hoarding;
  • Launch or assist DDoS, brute-force or credential-stuffing attacks;
  • Circumvent rate limits, billing or anti-abuse mechanisms.

Violators may be suspended or terminated immediately, denied refunds and reported to authorities as appropriate.

5. Compliance responsibility

The Service fetches only publicly available webpages you specify. You are responsible for ensuring your scraping purpose and use of results comply with the target website's terms, robots.txt, copyright law, personal data protection law and other applicable laws. We are not liable for your use behavior.

6. Service level and disclaimer

The Service is provided “as is” without guarantees of continuous availability, error-free operation or fitness for a particular purpose. Target site availability, structural changes or anti-bot mechanisms may affect results. To the extent permitted by law, we are not liable for indirect, incidental or consequential damages.

7. Account termination

You may stop using the Service and request account deletion at any time. We may suspend or terminate accounts that violate these terms or are reasonably determined to be abusive. Upon termination all credits and access rights immediately expire and no refund will be provided except where required by law.

8. Changes to terms

We may update these terms at any time and post changes on this page; continued use after updates constitutes acceptance. Material changes will be notified separately.

9. Governing law and disputes

These terms are governed by the law of the place where the Service operates; disputes arising from the Service shall first be negotiated, and if negotiation fails, submitted to the courts of that place.

10. Contact

Questions about these terms can be sent to [email protected].

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Terms of Service | Crawl